Is Knowledge Work Better For Us?

Knowledge workers, good work and wellbeing
In this report we bring together our insights on the health and wellbeing of the workforce and the changing nature of work in the knowledge economy to examine whether knowledge work is good work and better for our health and wellbeing. We explore data from our knowledge worker survey and build on the findings from our previous report which provided a new definition of knowledge work.
Three closely related changes over the past 40 years have transformed our economy. First, a shift to higher value added services – technology and knowledge intensive industries (as defined by the OECD). Second, a shift from traditional physical assets such as machinery and buildings to investment in intangible assets such as software and human capital. Third, we have seen an increase in the number of employees with higher levels of qualifications.

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