Systematic review of the effectiveness and cost effectiveness of employee assistance programmes

Employee Assistance Programmes (EAPs) are common organisational practice. Recent estimates suggest that over eight million employees in the UK have access to EAP services and between five to ten per cent of those with access will use the services.
The constituent services of EAPs vary. However, all tend to deliver a proportion of their services through individual counselling. A range of employee support services is claimed to offer a number of benefits to both employees and employers including improvements in such outcomes as sickness absence and staff turnover, employee psychological well-­-being, organisational commitment and job satisfaction, job performance and motivation.
This systematic review is designed to identify and synthesise the available evidence on the impact of EAPs on relevant employee and employer outcomes.

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