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Exposition des salariés aux facteurs de pénibilité dans le travail
Les facteurs de pénibilité au travail ont été définis dans la loi de novembre 2010 portant réforme des retraites et confirmés dans la loi de janvier 2014. Ces dix facteurs couvrent des expositions à des contraintes physiques marquées, à un environnement physique agressif et à certains rythmes de travail. Si le nombre de salariés exposés à des facteurs de pénibilité dépend fortement des seuils qui permettent de les définir, les caractéristiques des personnes concernées...
Usure professionnelle : le défi de l’anticipation
Telle qu'elle est actuellement envisagée, la pénibilité est largement abordée sous l'angle de la compensation. Mais cette approche peut freiner l'ouverture d'une réflexion de fond sur la soutenabilité du travail, dans une logique de prévention et d'anticipation. Source: Travail & changement , no 357, Novembre/Décembre 2014. http://www.anact.fr/portal/pls/portal/docs/1/16082384.PDF
Gender, Job Authority, and Depression
Using the 1957–2004 data from the Wisconsin Longitudinal Study, we explore the effect of job authority in 1993 (at age 54) on the change in depressive symptoms between 1993 and 2004 (age 65) among white men and women. Within-gender comparisons indicate that women with job authority (defined as control over others' work) exhibit more depressive symptoms than women without job authority, whereas men in authority positions are overall less depressed than men without job authority. Between-gender comparisons reveal that although women have higher depression than men, women's disadvantage...
Workplace bullying as an antecedent of mental health problems
A five-year prospective and representative study PURPOSE: The present study investigates the proposed long-term relationship between exposure to workplace bullying and subsequent mental health in the form of anxiety and depression with a time lag of 5 years, exploring potential gender differences in these relationships. METHODS: The study employs a prospective design with a 5-year time lag in a representative sample of the Norwegian workforce. A cohort of 1,613 employees reported on their exposure to workplace bullying and their symptoms of anxiety and depression at both measurement times. RESULTS...
Et si l’absentéisme dans les centres de relations clients n’était pas une fatalité ?
Turnover et absentéisme sont très fréquents dans les centres de relations clients à distance. L'activité et les conditions de travail y sont souvent perçues comme difficiles : travail parcellisé, impératifs de quantité et exigences de qualité difficilement conciliables, prescription forte face à une réalité complexe et imprévue etc. Pourtant, des solutions d'amélioration existent et peuvent être initiées dans le cadre d'une démarche de prévention. Source...
Association Between Exposure to Work Stressors and Cognitive Performance
Objective: To examine the association between work stress and cognitive performance. Methods: Cognitive performance of a total of 99 women (mean age = 47.3 years) working in hospital wards at either the top or bottom quartiles of job strain was assessed using validated tests that measured learning, short-term memory, and speed of memory retrieval. Results: The high job strain group (n = 43) had lower performance than the low job strain group (n = 56) in learning (P = 0.025), short-term memory (P = 0.027), and speed of memory retrieval (P = 0.003). After controlling for education level, only the...
Harm to those who serve
Effects of direct and vicarious customer-initiated workplace aggression While there is a large body of research on the effects of being a direct target of workplace aggression, there is far less research on the vicarious experience of aggression at work, despite the fact that more people experience workplace aggression vicariously (i.e., observe it or hear about it) than they do directly. In this study, we develop and test a model of the effects of direct and vicarious exposure to aggression that is directed at employees by customers. Structural equation modeling provided support for the proposed...
Occupational injury among hospital patient-care workers
What is the association with workplace verbal abuse? OBJECTIVE: To test the association between workplace abuse exposure and injury risk among hospital workers. We hypothesized that exposed workers would have higher injury rates than unexposed workers. METHODS: Survey of direct-care workers (n = 1,497) in two hospitals. Exposure to workplace abuse was assessed through self-report; occupational injury reports were extracted from employee records. We tested associations between non-physical workplace violence and injury using log-binomial regression and multilevel modeling. RESULTS...
The impact of job stress due to the lack of organisational support on occupational injury
OBJECTIVES : The aim of this study was to analyse the association between job stress and occupational injuries. METHODS : A prospective cohort study in a sample of 10 667 workers belonging to the insured population of the Mutual Insurance Company in Spain. Job stress was assessed with the Spanish version of the Job Stress Survey. A 1-year follow-up of the workers' clinical records was conducted to determine the incidence of occupational injuries, and the incidence rate per 1000 workers-year was calculated. The associations between the incidence of occupational injuries, job stress and job stress...
Analysis of mental workload of electrical power plant operators of control and operation centers
Electrical systems can be categorized as critical systems where failure can result in significant financial loss, injury or threats to human life. The operators of the electric power control centers perform an activity in a specialized environment and have to carry it out by mobilizing knowledge and reasoning to which they have adequate training under the terms of the existing rules. To reach this there is a common mental request of personnel involved in these centers due the need to maintain attention, memory and reasoning request. In this sense, this study aims to evaluate the Mental Workload...
Inmates-to-staff assaults, PTSD and burnout: profiles of risk and vulnerability
Prison employees are often confronted with critical incidents and chronic stressors that may lead to trauma or burnout symptoms. However, most of the research on clinical aspects of interpersonal violence in prisons (inmates-to-staff violence, specifically) focuses either on trauma or on burnout. The purpose of the present study is (a) to examine both burnout and posttraumatic stress among prison staff and (b) to examine the influences of inmates-to-staff violent relations on posttraumatic stress in terms of risk profile to develop PTSD. A random sample of French correctional employees has completed...
Correlates of negative physical health in call center shift workers
The call center industry, a burgeoning sector is characterized by unique job demands, which render it susceptible to high attrition rates and negative health concerns. This study examined the relationship between job stress from interpersonal factors, job stress from work factors, coping, inadequate sleep, and negative physical health reports among call center shift workers (n = 239), a relatively under-researched population. Inadequate sleep and job stress from interpersonal factors were associated with negative physical health outcome for the participants in this study. Further, spending longer...
The influence of indirect collective trauma on first responders' alcohol use
Previous research has suggested increased risk for negative outcomes such as increased alcohol use among first responders who are involved with the response to a community disaster; however it is not clear how indirect exposure to a critical incident impacts first responders. This work examined the impact of secondary or indirect trauma on changes in alcohol use among urban firefighters who were not directly involved in the response to a large scale community-level disaster. Firefighters enrolled in larger trial of health outcomes whose interview period coincided with the crash of a commercial...
Souffrance au travail : 71 mesures pour arrêter les dégâts
La FGAF (Fédération Générale Autonome des Fonctionnaires) publie un livre blanc sur la souffrance au travail permettant d'améliorer la qualité de vie au travail des agents de la fonction publique. Sur 200 pages, ce document dresse un état des lieux complet sur la souffrance au travail des fonctionnaires et des agents publics, une question de plus en plus cruciale dans le débat sur les conditions de travail. Réalisé avec la participation des 18 organisations membres de la FGAF issues des 4 fonctions publiques (Etat, territoriale...
Burnout aux soins intensifs
Le Service des soins intensifs est un lieu hautement stressant pour les patients mais également pour les soignants aussi bien aides-soignantes, infirmières que médecins. Le syndrome d'épuisement professionnel ou plus communément appelé «burnout» aujourd'hui guette ce personnel. Les objectifs de cet article sont de décrire : a) l'incidence de burnout dans les soins intensifs ; b) les facteurs favorisant son apparition et c) les impacts du syndrome aussi bien aux niveaux individuel que service et institutionnel. Les pistes de...
9-1-1 Lumière sur un travail méconnu
L'Institut de recherche Robert-Sauvé en santé et en sécurité du travail (l'IRSST), à la demande de l'Association paritaire pour la santé et la sécurité du travail, secteur affaires municipales, s'est intéressé aux problèmes de santé des préposés des centres d'appels d'urgence 9-1-1. Ce travail méconnu comporte des enjeux particuliers encore peu documentés dans la littérature scientifique. Cette vidéo les met en lumière. La réalisation...
The effect of challenge and hindrance stressors on safety behavior and safety outcomes
The significance of occupational stressors as a risk factor in accidents has long been recognized; however, the behavioral mechanisms underlying this relationship are currently not well-understood. Meta-analysis was utilized to test the relationships between occupational stressors (challenge and hindrance), safety behaviors (compliance and participation), and safety outcomes (occupational injuries and near-misses). It was hypothesized that hindrance stressors would have negative effects on both safety compliance and safety participation, and subsequently, safety outcomes, whereas challenge stressors...
Stress au travail et infarctus : un lien confirmé
Les dernières études sur lien entre la survenue d'accidents cardiovasculaires ischémiques et le stress au travail ont été confrontées à de nombreux biais (méthodologie employée, définition du « stress » au travail et nombre de cas étudiés) modifiant la valeur du risque obtenu. Pour en savoir plus, des chercheurs français de l'Inserm et de l'université Versailles Saint Quentin participent à un grand consortium européen appelé IPD-WORK Consortium, regroupant...
Étude : le stress constitue un danger professionnel supplémentaire pour les agents de police
Une étude révèle que le stress lié au travail de policier entraîne de graves risques pour la santé. Comme on peut s'y attendre, les niveaux de stress élevés font partie intégrante du travail des quelque 70 000 agents de police au Canada (et de 860 000 policiers aux États-Unis). Une étude récente a révélé que le stress psychologique ressenti par les agents de police dans le cadre de leurs tâches quotidiennes les expose à un risque accru de souffrir de maladies cardiaques, d'un...
Associations between sickness absence and harassment, threats, violence, or discrimination
A cross-sectional study of the Swedish Police Objective: To study if sick leave among employees in the Swedish Police was associated with experiences of discrimination, harassment, or (threats of) violence. Participants: All employees in the Swedish Police in 2005. Methods: Analyses of data from a questionnaire to all employees; 74% (n=16,725) responded. Odds ratios (OR) with 95% confidence intervals (CI) between sick leave and the studied factors were assessed. Results: The rate of sickness absence was higher for women (12%) than for men (8%) (p< 0.001). More women than men had experienced...
The effect of job strain on nighttime blood pressure dipping among men and women with high blood pressure
Objectives : Blunted nighttime blood pressure dipping is an established cardiovascular risk factor. This study examined the effect of job strain on nighttime blood pressure dipping among men and women with high blood pressure. Methods : The sample consisted of 122 blue- and white collar workers (men=72, women=50). The Job Content : Questionnaire was used to measure job psychological demands, job control, and social support. The ratio of job demands to job control was used to assess job strain. Nighttime blood pressure dipping was evaluated from 24-hour ambulatory blood pressure monitoring performed...
The association between study characteristics and outcome in the relation between job stress and cardiovascular disease
A multilevel meta-regression analysis Objectives Studies about job strain and cardiovascular disease (CVD) have yielded inconsistent results, which hinders making a firm conclusion about the association. Inconsistent findings may be the result of methodological differences. If the relative CVD risk is influenced by methodological differences, these differences should be explored in more detail in future research to clarify which methodological characteristics are inherent to obtain the most accurate estimate between job strain and CVD risk. By assessing how study characteristics are associated...
Expositions psychosociales et santé : état des connaissances épidémiologiques
De nombreuses études épidémiologiques portent sur les relations entre les conditions de travail et l'état de santé (maladies cardiovasculaires, troubles musculosquelettiques, santé mentale, stress chronique, atteintes immunitaires). Cet article a pour objectif de faire une synthèse, sous forme d'un tableau, sur les liens bien établis, ceux qui le sont moins et ceux qui ne sont pas encore étudiés. Source : Chouanière, D. , Cohidon, C. , Edey Gamassou, C. , Kittel, E., Lafferrerie, A. et al. Expositions psychosociales...
Une étude Inserm sur le stress au travail des indépendants
Ces dernières années, la connaissance sur les phénomènes de stress au travail concernant les salariés a progressé. Mais qu'en est-il des indépendants, regroupant travailleurs isolés ou chefs de petites entreprises, professions intellectuelles ou manuelles ? L'Inserm dévoile le rapport d'un groupe d'experts. Le régime social des indépendants (RSI), qui assure la couverture maladie et de retraite des artisans et des commerçants, des professions libérales et des chefs d’entreprise indépendants...
La fatigue des infirmières et la sécurité des patients
L'AIIC et l'AIIAO ont effectué une analyse contextuelle générale – comportant des entrevues menées auprès de personnes-ressource clés, des groupes de discussion, un sondage national et une recherche documentaire détaillée – pour déterminer les normes actuelles qui ont trait à la fatigue des infirmières et à la sécurité des patients partout au Canada. Les chercheurs ont en outre défini des solutions recommandées à ce problème critique en soins de santé...
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