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Conflits de valeurs et exigences émotionnelles
Ce numéro de Synthèse.Stat' présente les résultats de l' enquête Conditions de travail – Risques psychosociaux de 2016 concernant les indicateurs relatifs aux conflits de valeurs et aux exigences émotionnelles. Ce volume recouvre deux des six axes d'analyse des risques psychosociaux construits par le collège d'expertise sur le suivi statistique des risques psychosociaux au travail1 : les conflits de valeurs (axe 5) et les exigences émotionnelles (axe 2). Les exigences émotionnelles couvrent non seulement la partie...
Breaking Point: Violence Against Long-Term Care Staff
Direct resident care in long-term care facilities is carried out predominantly by personal support workers and registered practical nurses, the majority of whom are women. They experience physical, verbal, and sexual violence from residents on a regular basis. To explore this widespread problem, fifty-six staff in seven communities in Ontario, Canada, were consulted. They identified such immediate causes of violence as resident fear, confusion, and agitation and such underlying causes as task-driven organization of work, understaffing, inappropriate resident placement, and inadequate time for relational...
Portrait du risque de maladie cardiovasculaire chez des pompiers du Québec
Il était pertinent de réaliser une étude ayant pour objectif de dresser le portrait du risque de maladie cardiovasculaire d'une cohorte de pompiers québécois, sachant que la crise cardiaque est la principale cause de décès au travail chez les pompiers et que la présence d'une maladie cardiovasculaire augmente le risque de crise cardiaque au travail. Sept cent soixante-dix-neuf (779) pompiers ainsi que quarante et une (41) pompières ont répondu au questionnaire. Les données ont été recueillies à...
Portrait du risque de maladie cardiovasculaire chez des policiers du Québec
Il était pertinent de réaliser une étude ayant comme objectif de dresser le portrait du risque de maladie cardiovasculaire d'une cohorte de policiers québécois, sachant que la crise cardiaque est une cause importante de décès au travail chez les policiers et que la présence d'une maladie cardiovasculaire augmente le risque de crise cardiaque au travail. Deux mille quatre-vingt-dix-neuf (2099) policiers ainsi que sept cent cinquante-six (756) policières ont répondu au questionnaire en ligne. Les données ont été...
Stress among nurses working in emergency, anesthesiology and intensive care units depends on qualification
A Job Demand-Control survey Background: The nurse stress literature reports an overwhelming culture of acceptance and expectation of work stressors, ironically linked to the control of the workplace to effectively and proactively manage stress. The stressors involved in delivering “stress management” have been well studied in nursing-related workplaces, especially in acute care settings in accordance with the Karasek Job Demand-Control-Support (JDCS) model. However, little is known about the effects of specificity of an acute care unit and the level of qualifications on stress experienced...
Psychosocial Working Conditions and Sickness Absence in a General Population
A Cohort Study of 21,834 Workers in Norway (The HUNT Study) Objective: To examine the associations between psychosocial working conditions and sickness absence. Methods: Data for 21,834 employed adults from the Nord-Trøndelag Health Study (HUNT) were linked to the sickness benefit register and sickness absence during 1 year after survey participation was analyzed with logistic regression. Results: A one unit change on a 0 to 3 self-reported job demand scale was associated with a fully adjusted 24% and 25% increased odds of sickness absence in men and women, respectively. A one unit change...
Subir un comportement hostile dans le cadre du travail
Plus de 20 % des salariés s'estiment concernés En 2010, d'après l'enquête Sumer, 22 % des salariés déclarent que dans le cadre de leur travail, ils sont confrontés systématiquement à un ou des comportements hostiles. Ceux-ci peuvent prendre la forme de marques de mépris (plus souvent évoquées par les femmes), de dénis de reconnaissance du travail (davantage cités par les hommes) ou, plus rarement, d'atteintes dégradantes. Ils émanent le plus souvent de personnes appartenant...
Job Control, Psychological Demand, and Farmworker Health
Evidence From the National Agricultural Workers Survey Objective: Improve understanding of the potential occupational health impact of how agricultural jobs are organized. Exposure to low job control, high psychological demands, and high job strain were hypothesized to have greater risk for poor self-rated physical health and elevated depressive symptoms. Methods: Cross-sectional data (N = 3691) obtained using the Work Organization and Psychosocial Factors module of the US National Agricultural Workers Survey fielded in 2009–2010. Results: More than one fifth (22.4%) of farmworkers reported...
Job Control, Psychological Demand, and Farmworker Health
Evidence From the National Agricultural Workers Survey Objective: Improve understanding of the potential occupational health impact of how agricultural jobs are organized. Exposure to low job control, high psychological demands, and high job strain were hypothesized to have greater risk for poor self-rated physical health and elevated depressive symptoms. Methods: Cross-sectional data (N = 3691) obtained using the Work Organization and Psychosocial Factors module of the US National Agricultural Workers Survey fielded in 2009–2010. Results: More than one fifth (22.4%) of farmworkers reported...
Effects of Occupational Role Conflict and Emotional Demands on Subsequent Psychological Distress: A 3-Year Follow-Up Study of the General Working Population in Norway
Objective : To examine the impact of occupational role conflict and emotional demands on subsequent psychological distress. Methods : A randomly drawn cohort from the general Norwegian working-age population was followed up for 3 years (n = 12,550; response rate = 67%). Eligible respondents were in paid work during the reference week in 2006 and 2009 or temporarily absent from such work (n = 6,745; response rate = 68%). Results : In the fully adjusted model, both high role conflict (odds ratios = 1.53; 95% CI = 1.15 to 2.03) and high emotional demands (odds ratios = 1.38; 95% CI = 1.13 to 1.69...
Relationships between organizational workplace characteristics and perceived workplace strain in call-centers in France
Background Our objective was to study the associations between organizational workplace characteristics (OC) reported by call-center (CC) managers and workplace stressors reported by call-handlers. Methods The managers of 107 CCs were interviewed by their occupational physicians using a questionnaire designed to specifically explore OC in the CCs. Four thousand two call-handlers from these CCs completed a self-report questionnaire including the Karasek and Siegrist work stressor questionnaires and two specific items on other workplace stressors. Results Around one-third of the OC examined were...
The impact of job stress due to the lack of organisational support on occupational injury
OBJECTIVES : The aim of this study was to analyse the association between job stress and occupational injuries. METHODS : A prospective cohort study in a sample of 10 667 workers belonging to the insured population of the Mutual Insurance Company in Spain. Job stress was assessed with the Spanish version of the Job Stress Survey. A 1-year follow-up of the workers' clinical records was conducted to determine the incidence of occupational injuries, and the incidence rate per 1000 workers-year was calculated. The associations between the incidence of occupational injuries, job stress and job stress...
Work-related health risks in Europe: Are older workers more vulnerable?
Recent policy reforms in a number of countries are extending working lives and deferring the statutory retirement age. Yet such changes may have profound implications for the well-being of older workers if such individuals are more likely to suffer work-related health problems. Using international data from the European Working Conditions Survey for 2005, we test whether older workers (aged 55–65 years) differ significantly from younger workers across a range of self-reported job-related indicators including health risk perception, mental and physical health, sickness absence, injury and...
Evaluation du stress au travail après mesures de prévention dans une caisse de retraite
Objectif : Le stress au travail et ses répercussions sur la santé ont déjà été décrits. Toutefois, très peu de publications analysent les évolutions après la mise en place de mesures pour lutter contre ce facteur de risque psychosocial. C'est le but de cette étude. Méthodes : Deux enquêtes ont été réalisées en octobre 2009 et 2011. Le premier échantillon est composé de 150 salariés et la deuxième comporte 108 salariés. Soixante-quatorze salariés...
Job stress survey (JSS)
Ce document appartient à une série publiée régulièrement dans la revue. Elle analyse les questionnaires utilisés dans les démarches de diagnostic et de prévention du stress et des risques psychosociaux au travail. Le dossier médico-technique TC 134 "Les questionnaires dans la démarche de prévention du stress au travail" présente cette série et propose au préventeur une méthode adaptée pour choisir l'outil d'évaluation le mieux adapté. Source : Langevin...
22% des fonctionnaires territoriaux victimes d’au moins une agression verbale par an (France)
L’enquête SUMER met en lumière les conditions de travail dans la fonction publique territoriale et révèle une sur-exposition des agents aux risques psychosociaux. Pour la première fois, l’enquête SUMER déjà réalisée en 1994 et 2003 par la DARES a couvert, outre les différents secteurs d’activité du privé, la fonction publique dans ses trois composantes : territoriale, hospitalière et d’Etat. Les expositions aux risques professionnels varient fortement d’un secteur d’activité...
Employer Perceptions of Stress and Resilience Intervention
Objective : To understand employers' perceived organizational strengths in addressing stress and resilience-building to help expand theoretical knowledge and guide interventions. Methods : Interviews and discussion groups with 46 employer representatives using grounded theory methodology for sampling and analysis of narrative data. Results : Participants detailed three levels of approaches: (1) preventing stress/building resilience; (2) providing information, resources, and benefits to employees; and (3) intervening actively with troubled employees. Preventing stress through trusting work relationships...
A two-year follow-up study of risk of depression according to work-unit measures of psychological demands and decision latitude
Objectives: The aim of this study was to examine if high psychological demands and low decision latitude at work increase the risk of depression. Methods : In 2007, 4237 non-depressed Danish public employees within 378 different work units were enrolled in the study. Mean levels of psychological demands and decision latitude were computed for each work unit to obtain exposure measures that were robust to reporting bias. In 2009, 3046 (72%) participated at follow-up, and those reporting high levels of depressive, burnout or stress symptoms went through a psychiatric interview by which 58 cases of...
Étude : le stress constitue un danger professionnel supplémentaire pour les agents de police
Une étude révèle que le stress lié au travail de policier entraîne de graves risques pour la santé. Comme on peut s'y attendre, les niveaux de stress élevés font partie intégrante du travail des quelque 70 000 agents de police au Canada (et de 860 000 policiers aux États-Unis). Une étude récente a révélé que le stress psychologique ressenti par les agents de police dans le cadre de leurs tâches quotidiennes les expose à un risque accru de souffrir de maladies cardiaques, d'un...

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