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Workplace violence and development of burnout symptoms
A prospective cohort study on 1823 social educators Purpose: Burnout and workplace violence (WPV) have been associated in cross-sectional studies, but longitudinal studies with solid methods and adequate sample sizes are lacking. This study investigates whether WPV increases burnout symptoms during a 12-month period. Methods: Questionnaire data were collected on 1823 social educators at baseline and 12-month follow-up, coupled with additionally 12 monthly text-message surveys on exposure to WPV. Using general linear modelling for repeated measures, we estimated change over time in burnout symptoms...
Psychosocial Work Conditions and Mental Health: Examining Differences Across Mental Illness and Well-Being Outcomes
Objectives: Psychosocial work conditions are determinants of mental illness among worker populations. However, while the focus on negative aspects of mental health has generated important contributions to the development of workplace interventions, there is less evidence on the factors that support the positive aspects of mental well-being. This study aimed to examine the association between psychosocial work conditions and mental health outcomes among a representative sample of Canadian workers; and to assess whether the relationships are consistent across measures of mental illness versus mental...
Compassion Fatigue in Palliative Care Nursing. A Concept Analysis
Parue dans le Journal of Hospice and Palliative Nursing, cette étude visait à définir la fatigue de compassion dans le contexte des soins infirmiers palliatifs. À la suite de la réalisation d'une revue de la littérature, les auteurs ont été en mesure de proposer une définition du concept. Pour les soins infirmiers palliatifs, la fatigue de compassion a été définie comme étant l'état dans lequel l'empathie et la compassion sont perdues. Cet état est démontré par des...
Job strain, long work hours, and suicidal ideation in US workers
A longitudinal study Purpose: To investigate whether chronic psychosocial work stressors (low job control, high job demands, job strain, low supervisor and coworker support, job insecurity, and long work hours) are longitudinally associated with suicidal ideation in a working population. Methods: Five-hundred seventy-eight workers (aged 34–69) were chosen for this analysis from those who participated in both project 1 (2004–2006 at baseline) and project 4 (2004–2009 at follow-up) of the Midlife Development in the United States II study. The median time interval between the two...
Association between demand–control model components and blood pressure in the ELSA-Brasil study
Exploring heterogeneity using quantile regression analyses This study from Brazil provides new knowledge about the association between job strain and blood pressure (BP). The innovative analytical strategy, which combined independent assessment of the demand-control model components with gamma and quantile regression analyses, showed that BP associates differently with skill discretion and decision authority and that these associations are heterogeneous over the BP distribution and by use of antihypertensives. Source: Juvanhol, L. L., Melo, E. C. P., Chor, D., Fonseca, M. J. M., Rotenberg, L.,...
Portrait du risque de maladie cardiovasculaire chez des policiers du Québec
Il était pertinent de réaliser une étude ayant comme objectif de dresser le portrait du risque de maladie cardiovasculaire d'une cohorte de policiers québécois, sachant que la crise cardiaque est une cause importante de décès au travail chez les policiers et que la présence d'une maladie cardiovasculaire augmente le risque de crise cardiaque au travail. Deux mille quatre-vingt-dix-neuf (2099) policiers ainsi que sept cent cinquante-six (756) policières ont répondu au questionnaire en ligne. Les données ont été...
Burnout among Pilots
Psychosocial Factors related to Happiness and Score on Simulator Training In this study among airline pilots, we aim to uncover the work characteristics (job demands and resources) and the outcomes (job crafting, happiness and simulator training performance) that are related to burnout for this occupational group. Using a large sample of airline pilots, we showed that 40% of the participating pilots experience high burnout. In line with Job Demands-Resources theory, job demands were detrimental for simulator training performance because they made pilots more exhausted and less able to craft their...
Les blessures professionnelles et leurs déterminants
Mieux comprendre le rôle du secteur industriel et de la profession L'ampleur actuelle de la morbidité et de la mortalité liées aux blessures professionnelles (c.-à-d. accidents du travail, troubles liés aux mouvements répétitifs) pèse lourd sur la productivité des travailleurs, des entreprises et de la société canadienne. Annuellement, les données révèlent qu'un Canadien sur quinze est blessé dans l'exercice de son travail, alors que les coûts économiques générés...
An Occupational Portrait of Emotional Labor Requirements and Their Health Consequences for Workers
Scholarship has revealed inconsistent evidence on the issue of whether emotional labor represents an occupational health risk. Drawing from emotion regulation theory, the conservation of resources model and the interactive service work literature, we examine the association between occupational emotional labor requirements and worker well-being. Analyses of a national sample of American workers merged with occupational information from the O*NET database reveal no evidence that these requirements are associated with psychological distress or high blood pressure; in contrast, emotional labor requirements...
Job strain as a risk factor for clinical depression
Systematic review and meta-analysis with additional individual participant data Adverse psychosocial working environments characterized by job strain (the combination of high demands and low control at work) are associated with an increased risk of depressive symptoms among employees, but evidence on clinically diagnosed depression is scarce. We examined job strain as a risk factor for clinical depression. We identified published cohort studies from a systematic literature search in PubMed and PsycNET and obtained 14 cohort studies with unpublished individual-level data from the Individual-Participant...
How institutions matter for job characteristics, quality and experiences
A comparison of home care work for older people in Australia and Sweden This article seeks to understand a puzzling finding: that workers in publicly funded home care for older people in Australia, compared to those in Sweden, feel that they are better able to meet their clients' needs, that their workplaces are less pressed, and that their work is less burdensome and more compatible with their family and social commitments. This finding seems to challenge expectations fostered by comparative sociological research that job quality and care services are inferior in Australia compared to Sweden...
Born and Bred to Burn out: A Life-Course View and Reflections on Job Burnout
Burnout is a response to prolonged stressors at work, and is defined as a chronic syndrome including exhaustion, cynicism, and reduced professional efficacy. The 40 years of research on burnout have yielded thousands of studies on its measurement, antecedents, correlates, and consequences. However, most of these studies have used a cross-sectional design, and only very few have addressed burnout from a life-course perspective. In the first part of this article, we reflect on the ideas that inspired our multidisciplinary “A 35-Year Follow-Up Study on Burnout Among Finnish Employees,”...
Workplace bullying and the association with suicidal ideation/thoughts and behaviour
A systematic review The established links between workplace bullying and poor mental health provide a prima facie reason to expect that workplace bullying increases the risk of suicidal ideation (thoughts) and behaviours. Until now, there has been no systematic summary of the available evidence. This systematic review summarises published studies reporting data on workplace bullying and suicidal ideation, or behaviour. The review sought to ascertain the nature of this association and highlight future research directions. 5 electronic databases were searched. 2 reviewers independently selected the...
High Stress and Negative Health Behaviors
A Five-Year Wellness Center Member Cohort Study Objective: The aim of this study was to examine the association between having a high stress level and health behaviors in employees of an academic medical center. Methods: Beginning January 1, 2009, through December 31, 2013, an annual survey was completed by 676 worksite wellness members. Results: Each year, about one-sixth of members had a high stress level, high stress individuals visited the wellness center less often, and most years there was a significant relationship (P<0.05) between stress level and poor physical health behaviors (physical...
Bus Operators’ Responses to Job Strain: An Experimental Test of the Job Demand–Control Model
The research aim was to test the Job Demand–Control (JDC) Model demands × Control interaction (or buffering) hypothesis in a simulated bus driving experiment. The buffering hypothesis was tested using a 2 (low and high demands) × 2 (low and high decision latitude) design with repeated measures on the second factor. A sample of 80 bus operators were randomly assigned to the low (n = 40) and high demands (n = 40) conditions. Demands were manipulated by increasing or reducing the number of stops to pick up passengers, and decision latitude by imposing or removing restrictions on...
Les effets paradoxaux de la surveillance électronique dans un centre d'appels sous-traitant
Le développement de systèmes de surveillance électronique sur les plateformes d'appels téléphoniques permet l'enregistrement et la mesure de la performance des salariés de manière continue. L'expérimentation dont rend compte ce Connaissance de l'emploi vise à mieux comprendre le fonctionnement des systèmes de surveillance électronique dans un contexte de travail réel. Elle teste les effets d'une diminution de l'intensité de la surveillance électronique sur la qualité...
Retentissement sur la santé des conditions de travail des intervenants d'une entreprise d'aide à domicile
Un questionnaire a permis de recueillir des éléments sur les conditions de travail des salariés d'une entreprise du secteur de l'aide à domicile. Les résultats montrent des contraintes physiques importantes ainsi qu'une charge mentale élevée. Suite aux préconisations du service de santé au travail, de nombreuses actions ont été mises en place sur des thématiques importantes telles que les accidents du travail, le renforcement de l'accompagnement de l'encadrement auprès des intervenants...
Violence interne : derrière les conflits, l'organisation du travail en question
Les violences internes sont généralement le fait de dérives organisationnelles et relationnelles se déroulant au sein d'une même organisation de travail. Afin de guider l'action de prévention, l'INRS propose un modèle général d'analyse permettant d'identifier les processus délétères en cause et, ainsi, d'agir là où se concentrent les difficultés. Source: http://www.hst.fr/inrs-pub/inrs01.nsf/IntranetObject-accesParReference/HST_DC%2010/$File/DC10.pdf
Psychological distress and dyslipidemia in Chinese police officers
A 4-year follow-up study in Tianjin, China OBJECTIVE: This study aimed at investigating whether psychological distress in police officers was associated with dyslipidemia. METHODS: A survey was conducted to examine the psychological distress among 5867 police officers in Tianjin, China, from 2007 to 2011. Psychological distress was measured using the Symptom Check List-90-Revised. Cox proportional hazard regression was used to calculate the hazard ratios (HR) of the incidence of dyslipidemia predicted by psychological distress. RESULTS: Among the 3300 participants without dyslipidemia at baseline...
Exposition des salariés aux facteurs de pénibilité dans le travail
Les facteurs de pénibilité au travail ont été définis dans la loi de novembre 2010 portant réforme des retraites et confirmés dans la loi de janvier 2014. Ces dix facteurs couvrent des expositions à des contraintes physiques marquées, à un environnement physique agressif et à certains rythmes de travail. Si le nombre de salariés exposés à des facteurs de pénibilité dépend fortement des seuils qui permettent de les définir, les caractéristiques des personnes concernées...
Usure professionnelle : le défi de l’anticipation
Telle qu'elle est actuellement envisagée, la pénibilité est largement abordée sous l'angle de la compensation. Mais cette approche peut freiner l'ouverture d'une réflexion de fond sur la soutenabilité du travail, dans une logique de prévention et d'anticipation. Source: Travail & changement , no 357, Novembre/Décembre 2014. http://www.anact.fr/portal/pls/portal/docs/1/16082384.PDF
Workplace bullying as an antecedent of mental health problems
A five-year prospective and representative study PURPOSE: The present study investigates the proposed long-term relationship between exposure to workplace bullying and subsequent mental health in the form of anxiety and depression with a time lag of 5 years, exploring potential gender differences in these relationships. METHODS: The study employs a prospective design with a 5-year time lag in a representative sample of the Norwegian workforce. A cohort of 1,613 employees reported on their exposure to workplace bullying and their symptoms of anxiety and depression at both measurement times. RESULTS...
Et si l’absentéisme dans les centres de relations clients n’était pas une fatalité ?
Turnover et absentéisme sont très fréquents dans les centres de relations clients à distance. L'activité et les conditions de travail y sont souvent perçues comme difficiles : travail parcellisé, impératifs de quantité et exigences de qualité difficilement conciliables, prescription forte face à une réalité complexe et imprévue etc. Pourtant, des solutions d'amélioration existent et peuvent être initiées dans le cadre d'une démarche de prévention. Source...
Association Between Exposure to Work Stressors and Cognitive Performance
Objective: To examine the association between work stress and cognitive performance. Methods: Cognitive performance of a total of 99 women (mean age = 47.3 years) working in hospital wards at either the top or bottom quartiles of job strain was assessed using validated tests that measured learning, short-term memory, and speed of memory retrieval. Results: The high job strain group (n = 43) had lower performance than the low job strain group (n = 56) in learning (P = 0.025), short-term memory (P = 0.027), and speed of memory retrieval (P = 0.003). After controlling for education level, only the...
Harm to those who serve
Effects of direct and vicarious customer-initiated workplace aggression While there is a large body of research on the effects of being a direct target of workplace aggression, there is far less research on the vicarious experience of aggression at work, despite the fact that more people experience workplace aggression vicariously (i.e., observe it or hear about it) than they do directly. In this study, we develop and test a model of the effects of direct and vicarious exposure to aggression that is directed at employees by customers. Structural equation modeling provided support for the proposed...
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