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Harm to those who serve
Effects of direct and vicarious customer-initiated workplace aggression While there is a large body of research on the effects of being a direct target of workplace aggression, there is far less research on the vicarious experience of aggression at work, despite the fact that more people experience workplace aggression vicariously (i.e., observe it or hear about it) than they do directly. In this study, we develop and test a model of the effects of direct and vicarious exposure to aggression that is directed at employees by customers. Structural equation modeling provided support for the proposed...
Is absence related to work stress? A repeated cross-sectional study on a special police force
Background Sickness absence due to illness is considered an indicator of work-related stress. Police work is a very stressful job. Sickness absence and sick leave are frequent among policemen. Methods We tested whether stress variables were predictors of absenteeism in a police unit specifically assigned to the maintenance of law and order. Results Control, Reward, and Support were negatively related to frequency of absence and short-term absence. Demand and Effort were positively related to total lost days. Absence recorded in the previous year was the best predictor of absenteeism. We also found...
Approche ergonomique et pénibilité perçue du travail avec les tout-petits
L'activité de travail des agents accueillant de jeunes enfants soit en crèche soit à leur domicile est étudiée par G. Valléry et S. Leduc sous l'angle de la pénibilité réelle et perçue du travail. L'accent est mis par les agents sur la pénibilité physique (en termes de douleurs) ce qui semble masquer une forme de "déni" de la dimension psychologique de la pénibilité (par exemple supporter les cris, les refus de manger, etc.). Au final, la pénibilité relative...
Health Impact of The Psychosocial Hazards of Work
An Overview Psychosocial risks go hand in hand with the experience of work-related stress. Longitudinal studies and systematic reviews have indicated that stress at work is associated with heart disease, depression, and musculoskeletal disorders and there is consistent evidence that high job demands, low control, and effort-reward imbalance are risk factors for mental and physical health problems, thereby leading to further strain on public spending for increased costs on healthcare. Despite the available evidence, the prevention and management of psychosocial risks has not been high on the policy...

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