2013-06-01 12:00 - Messages

Employers' Attitudes Towards Hiring and Retaining People with Disabilities: A Review of the Literature

This selective review provides an overview of salient research findings related to employers' attitudes towards disability and prospective influences on employers to improve employment outcomes of people with disabilities. Research studies included for review are mainly those which investigated employer attitudes towards disability as predispositions to hiring people with disability. Selected studies were classified into three categories including hiring and accommodating employees with disabilities, work performance, and affective reactions and behavioural intentions of employers. Excluded from the review were studies that investigated other factors influencing employer attitudes toward disability. Altogether 34 research studies from the period of 1987 until 2012 were included in the review. Primary databases for the review included ProQuest, Ebscohost, Lexus Nexus, ERICK Database and the Sage Sociology Collection. This review of the demand-side employment literature suggests employers hold relatively positive attitudes regarding individuals with disabilities. However, employer affective reactions and behavioural intentions of employers towards disability in the work setting were less positive and negatively impact hiring decisions, provision of accommodations and work performance appraisals. Employer attitudes represent an important demand-side factor impacting full participation in competitive employment for individuals with disabilities. While employers report generally positive attitudes toward disability, hiring practices may still be discriminatory. Use by rehabilitation professionals of demand-side strategies with employers would likely result in higher rates of work participation by people with disabilities.

Source : Jana Burke, Jill Bezyak, Robert T. Fraser, Joseph Pete, Nicole Ditchman and Fong Chan (2013). The Australian Journal of Rehabilitation Counselling, 19, p 21-38. http://dx.doi.org/10.1017/jrc.2013.2.

Maladies chroniques et travail : l'exemple danois du programme "Return To Work"

Les maladies chroniques évolutives posent un challenge majeur en matière de santé en Europe. Mais elles ont aussi un impact substantiel sur le marché du travail et la vie professionnelle. Des actions sur l’organisation du travail peuvent pourtant être menées pour améliorer la situation des salariés et celle des entreprises. Le réseau Anact est l'opérateur pour la France d'un projet réunissant 18 pays de l'Union sur ce sujet. Retour d'expérience sur une initiative danoise.
Dans un contexte de crainte de pénurie de main-d’œuvre et de fort accroissement du taux d’actifs exclus du travail du fait de longue maladie ou d’invalidité, le Danemark a pris des mesures pour améliorer le suivi et la prise en charge des personnes en arrêts maladie. Objectif du Danish National Return-To-Work-Program ou RTW (retour au travail) : développer l’employabilité et encourager le retour au travail, même à temps partiel.

Source : http://www.anact.fr/web/actualite/essentiel?p_thingIdToShow=32501605

Is patient satisfaction and perceived service quality with musculoskeletal rehabilitation determined by patient experiences?

Objective: To assess the relationships between patient experiences and two overall evaluations – satisfaction and service quality – in outpatient rehabilitation settings. Design: A cross-sectional, self-reported survey carried out in the year 2009. Setting: Three outpatient rehabilitation units belonging to Spanish hospitals located in Barcelona, Madrid and Seville. Subjects: Four hundred and sixty-five outpatients (response rate 90%) mean age 39.4 (SD = 11.9) years. Main measures: Self-reported experiences on aspects of care, participants' perception of service quality, satisfaction with care, socio-demographic and health characteristics. Results: Satisfaction and service quality were highly correlated (rho = 0.72, P< 0.001). Two multivariate logistic regression models using satisfaction and service quality (with adjusted R 2 31.5% and 37.1%, respectively) indicated that patients' experiences and global rating of health improvement have more effect on those evaluations than socio-demographic characteristics. Mean satisfaction was 8.9 (SD = 1.2), and 88% of respondents described high service quality. However, nearly 25% of the respondents who reported high-quality evaluations also indicated a problem score of more than 50% in almost all aspects of care studied. Conclusions: Satisfaction and service quality provide a poor indicator of patients' experiences. Both are two proxies but distinct constructs in rehabilitation care. Besides, not all problems encountered by patients are equally important to them.

Source : Francesc Medina-Mirapeix, Francisco J Jimeno-Serrano, Pilar Escolar-Reina, and M Elena Del Baño-Aledo. Clin Rehabil June 2013 27: 555-564.  http://dx.doi.org/10.1177/0269215512468142

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